If the computer cannot help to install the WIA drivers correctly, you should do this thing by yourself. And now, when you scan the documents, it can copy files properly. Restart your computer, system will scan all the devices and install Windows 10 WIA driver for your scanner. Then the scanner driver will be uninstalled in your Windows 10.ģ. Find the scanner and right-click it to select Uninstall. Open device manager and expand the Imaging devices.Ģ. Uninstalling scanner driver in device manager and reinstall the driver will be a choice when the ScanSnap scanner scanning process needs a WIA driver.ġ. Follow above steps to start other two services: Shell Hardware Detection and Remote Procedure Call (RPC).Īfter that, you can use the printer and scanner to test if it needs WIA driver when scanning. After the services control finish, click OK button.Ħ. Tips: if the services status is running, try to stop it and then restart it again.Īfter you click the start button, windows 10 is attempting to start the WIA service on local computer. And then click Start button in service status. In WIA services properties, select the startup type as Automatic. Right-click Windows Image Acquisition and select Properties from the context menu.Ĥ. Find the Windows Image Acquisition (WIA) in the services.ģ. Type services in the search box, and then you will see services application is on the best match position. The WIA service provides image acquisition services for scanners and cameras. If your ScanSnap Scanner want to scan the documents, you need to make sure the WIA functions. Solution 1: Restart Windows Image Acquisition (WIA) Service Restart Windows Image Acquisition (WIA) Service So how to solve the problem of you need a WIA driver to use the device and install it from the installation CD or manufacturer’s website problem? Here are four solutions you can follow. 4 Ways to Fix Scanner Need a WIA Driver to Use this Device Error And as for Scanner, it is mainly provide the image acquisition services. WIA is short for Windows Image Acquisition, which is a proprietary Microsoft driver model. To make things worse, you even fail to find the working printer or scanner in “devices and printer” settings. In some cases, even if you can print normally, you can’t scan with the printer that supports both printing and scanning functions. Therefore, you cannot scan on Windows 11 or Windows 10.

When you run an HP, Canon scanner or printer of other brands to scan a document, the scan fails, and it tells you that you need WIA driver.

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